We ship worldwide from our Toronto, Ontario, Canada or Niagara Falls, NY, USA locations. All order are shipped using Canada Post or United States Postal Service. All orders are prepared and packaged after receipt of cleared payment.
If you are paying by Electronic Check or Bank Transfer via PayPal, it generally takes one week before payment is cleared by PayPal. Your order will typically be shipped within 24-48 Business Hours (excluding Saturday and Sunday or Holidays) after Cleared Payment.
SHIPPING FEES – UNITED STATES AND CANADA
We charge a flat shipping fee of $7 for Standard Shipping to anywhere in the United States and Canada. Free Standard Shipping applies for any order over $50.
If you need it fast - Express Shipping is available for $35 to the United States and Canada.
SHIPPING FEES – EUROPE AND ASIA
We charge a flat shipping fee of $7 for Standard Shipping to the following countries: Australia, China, France, Germany, Japan, United Kingdom, Singapore, Taiwan.
For any other locations, please contact us for international shipping charges.
ONLINE SHIPMENT TRACKING
All shipments include online tracking. Customers will be provided with tracking number once an order has shipped. Customers can track their shipments at www.CanadaPost.ca or www.USPS.com.
CUSTOMS, DUTIES AND TARIFFS
All orders are shipped from our Toronto, ON, Canada or Niagara Falls, NY, USA locations. Customers are responsible for any additional import duties, taxes or fees charged by Customs.
INTERNATIONAL – International customers are responsible for any additional import duties, taxes or fees charged by Customs. Please check the customs rules and regulations of your country.
ESTIMATED SHIPPING TIMES
The following are estimated shipping times on when you should expect to receive your order. Please note that speed of delivery are as advertised by Canada Post. Unfortunately, we cannot guarantee that your order will arrive within these times.
United States (Standard Shipping) – 3 to 8 business days after order has been shipped.
United States (Express Shipping) – 3 to 6 business days after order has been shipped.
Canada (Standard Shipping) – 2 to 13 business days after order has been shipped
Canada (Express Shipping) – 2 to 6 business days after order has been shipped